Acer will arrange an Authorised Service Technician to the place where your Acer product is located to do the repair on-site, at our cost. The general repair turn-around time for onsite is 5 business days. If your Acer product is located outside 50km from the nearest Acer National Repair Centre or Acer Authorised Service Provider, Acer will make necessary arrangements to have the product repaired in the Acer National Repair Centre. Accidents are a part of life but when they occur, knowing how to manage them effectively is what really matters. With Acer Care Protection Plan, your registered Acer product will enjoy up to 90 days accidental damage cover from the purchase date of your Acer product. The cover safeguards you against unintentional damage, such as unintentional liquid spills, electrical surges, drops, falls and/or other collisions.